Shopping & Shipping

• An Item Is Missing From My Order

  If you believe that an accessory or other item is missing from your order, the first step is to check the packing slip included in the shipment. Sometimes, an item may not have shipped at all—so confirming whether it’s actually listed on the packing slip can help determine if the accessory was in...

• What Countries Do You Ship To?

  Outside of the contiguous United States and Puerto Rico, customers in Canada and the European Union can now place orders directly at our website.  All duties, taxes, and shipping fees included at checkout. Prices will be displayed in the local currency.  UPS Expedited is only carrier option—wheth...

• When Will My Order Ship?

  Customers will automatically receive an email with tracking information once their order ships. Orders can also be tracked at anytime by entering the order number and customer email into the "Order Status" box in Chat, and clicking the button labeled Find An Order.  If you made a purchase, but ha...